Testimonials
What happens when your database finally works for you
We help established businesses unlock revenue they're already sitting on — through smarter follow-up, better systems, and sequences that actually convert.
CASE STUDY 1 - DH FARM MACHINERY
€4,161 Recovered. 16 Customers Back. One Email Sequence.
How a simple feedback-first approach turned a quiet database into a revenue recovery engine — and revealed exactly why customers had gone silent.
€4,161
Revenue Recovered
16+
Customers Reactivated
€260
Avg. Order Value
78.9%
Open Rate
THE CHALLENGE
Hundreds of customers had gone quiet — no purchases in 6+ months and no clear picture of why.
THE APPROACH
Instead of leading with a discount, we led with a question: "How can we do better?"
Feedback request + 15% discount for their time
Thank you email with the discount code
Gentle reminder
Final follow-up
THE RESULT
Revenue
€4,161 recovered
16+ customers reactivated
€260 avg. order value
Intelligence
Direct feedback collected
Clear patterns identified
Improvements flagged
WHY THIS WORKED
✓ Trust came first — the ask felt human, not salesy
✓ The offer felt like a thank-you, not a bribe
✓ It solved two problems in one send: revenue and insight
✓ Customers felt heard — which made them more likely to return
Most businesses try to win back customers with discounts. We asked them a question first. That shift — from "please buy" to "help us improve" — is what made the difference.
CASE STUDY 2: NÚA AESTHETICS
1,000 contacts. 30 qualified bookings. €30K in pipeline. No new ad spend.
From a database of existing contacts and past enquiries — people who already knew the brand but hadn't booked. The leads were already there. They just needed a better reason to come back
1,000
Contacts worked
30
Qualified Opportunities
€30
Pipeline Added
€0
Add spend
Rather than chasing cold traffic, we focused on the warm audience they already owned.
THE RESULT
FROM : hoping past clients come back on their own
TO: a repeatable system that brings them back — on demand
CASE STUDY 3: MEGAN SWAN WELLNESS / ALTA VITA
A cleaner onboarding. No more gaps. No more guesswork.
How we mapped Alta Vita's entire client journey — and turned a fragmented, manual process into a clean, scalable onboarding system built for growth.
Megan was running Alta Vita - a medical wellness retreat business — almost entirely by hand. Contracts were sent manually. Questionnaires came back incomplete. Follow-up questions went back and forth over email. Pre-retreat communications had to be rebuilt from scratch every time because lead times varied from one month to a full year.
The onboarding worked - but only because Megan was personally holding it together. As soon as volume increased, it would break.
WHAT WE DID
Mapped the full client onboarding workflow end to end
Identified blind spots and drop-off points
Streamlined documentation so nothing gets missed
Optimised systems for consistency and clarity
Workflows Mapped
✓ End to End
Blind Spots Identified
✓ Key Drop-offs
Onboarding Systemised
✓ Fully Documented
"Excellent, thoughtful service. The mapping out of our workflows was so helpful, from identifying key blind spots to clear optimization of systems and processes. Highly recommend. Thanks again!"
— Megan Swan, Megan Swan Wellness
Your next client is probably already in your database
Most businesses don't need more leads. They need a better system to work the ones they have. That's exactly what we build.
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